Terms of service

Terms of Service

This Terms of Service document explains the conditions under which Pure Aura provides access to its website and related services.

Overview
This website is operated by Pure Aura. Throughout the site, the terms “we,” “us,” and “our” refer to Pure Aura. We provide this website, along with all information, tools, and services available from it, to you—the user—on the condition that you accept all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you use our “Service” and agree to be bound by these Terms of Service, including any additional terms and policies referenced on this site or linked via hyperlink. These Terms apply to all users of the site, including visitors, browsers, vendors, customers, and content contributors.
Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you must not access the site or use any services.

1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region, or that you have the consent of a parent or legal guardian. You agree not to use our products or Services for any unlawful purpose or in violation of any laws in your jurisdiction. Any breach of these Terms may result in immediate suspension or termination of your access to the Services.

2. General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason. You understand that your content (excluding credit card details) may be transmitted unencrypted over various networks. Credit card information is always encrypted during transfer over networks.

3. Accuracy, Completeness, and Timeliness of Information
We do not guarantee that information made available on this site is accurate, complete, or current. The material provided is for general information only and should not be your sole basis for making decisions without consulting more complete, more accurate, or more timely sources of information.

4. Modifications to the Service and Prices
Prices for our products are subject to change at any time without notice. We reserve the right to modify or discontinue the Service (or any part or content of it) at any time, without prior notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuation of the Service.

5. Products or Services
Certain products or services may be offered exclusively online through our website. These items may have limited quantities and are subject to return or exchange only as described in our Return Policy. We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction, where permitted by law.

6. Accuracy of Billing and Account Information
We reserve the right to refuse, limit, or cancel any order you place with us. If we modify or cancel an order, we may attempt to notify you using the contact details provided at the time the order was placed. You agree to provide current, complete, and accurate purchase and account information for all transactions made on our site and to promptly update your information (including email address, billing address, and payment details) so we can complete your transactions and contact you as needed.

7. Optional Tools
We may provide you with access to third-party tools that we do not monitor, control, or manage. You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, without any warranties, representations, or conditions and without endorsement. Any use of optional third-party tools is entirely at your own risk and discretion.

8. Third-Party Links
Our site may contain links to third-party websites or services that are not owned or operated by us. We are not responsible for examining or evaluating the content or accuracy of such third-party materials and we do not warrant or assume any liability for them. You should carefully review the terms and policies of any third-party websites before using them.

9. User Comments and Submissions
If you send us comments, feedback, suggestions, ideas, or other submissions (collectively, “Submissions”), you agree that we may, at any time and without limitation, edit, copy, publish, distribute, translate, and otherwise use them in any medium. We are under no obligation to maintain Submissions in confidence, pay compensation for them, or respond to them. You agree that your Submissions will not contain unlawful, abusive, defamatory, obscene, or otherwise harmful material, and will not violate any rights of third parties.

10. Personal Information
Any personal information you provide through the Site is managed according to our Privacy Policy.

11. Errors, Inaccuracies, and Omissions
Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service is inaccurate, at any time and without prior notice (including after you have submitted your order).

12. Prohibited Uses
In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content:

For any unlawful purpose.
To solicit others to perform or participate in unlawful acts.
To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
To infringe upon or violate our intellectual property rights or the rights of others.
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against others.
To upload or transmit viruses or any other type of malicious code.
To collect or track the personal information of others without consent.
To interfere with or circumvent the security features of the Service or any related website.
We reserve the right to terminate your use of the Service or any related website for violating any of these prohibited uses.

13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. You agree that your use of the Service is at your sole risk. The Service and all products and services delivered through it are provided “as is” and “as available,” without any representation, warranties, or conditions of any kind, either express or implied. In no case shall Pure Aura, our directors, employees, affiliates, agents, contractors, or service providers be liable for any loss, injury, claim, or any direct, indirect, incidental, consequential, or special damages arising from your use of the Service or any products obtained through it, to the fullest extent permitted by law.

14. Indemnification
You agree to indemnify, defend, and hold harmless Pure Aura, along with our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand (including reasonable attorneys’ fees) arising out of your breach of these Terms or your violation of any law or the rights of a third party.

15. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. This determination shall not affect the validity and enforceability of any remaining provisions.

16. Termination
These Terms remain in effect unless and until terminated by either you or us. You may terminate these Terms at any time by ceasing to use our site and Services. We may also terminate or suspend your access to the Service at any time, without notice, if we believe that you have violated any part of these Terms. Upon termination, your obligations and liabilities incurred prior to the termination date shall survive.

17. Entire Agreement

These Terms, together with any policies or notices published on our website, form the entire agreement between you and Pure Aura.

18. Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and interpreted in accordance with the laws of the United States, without regard to its conflict of law provisions.

19. Changes to Terms of Service
You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website or the Service after changes are posted constitutes acceptance of those changes.

Questions?

If you need more help, please check our FAQs page or reach out to our customer service team.

Company Information

Email: support@pureaurashop.com

Phone Number: +13477613891

Address: 30 N Gould Street, Sheridan, Wyoming, 82801, United States

Business Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday - Sunday: 9:00 AM - 2:00 PM

We aim to respond to your email within 24–48 hours on weekdays.